Registroid Cloud Help

When the Registroid Cloud starts for the first time, you will be prompted to enter your User Name and Password.
Enter your User Name that was used to create your account on the Registroid web site, and the current password.

After the User Name and Password has been authenticated, this information will be used each time the Registroid Cloud app is started on your device.
If authentication succeeds, you will not be prompted for the User Name and Password again.
If you password is changed on the back office, the password will need to be reentered on all devices the next time they are started.

After logging on, the main register screen is displayed. Sales can be entered immediately after starting.
The "Cloud" icon shows the register's connected state:

	Connected to the network and connected for Auto-Synchronize
	Not connected to the network. Touch the icon to try to reconnect to the network
	Connected to the network, but not connected for Auto-Synchronize. If Google Play is not installed, your device won't be able to auto-synchronize. Otherwise, run the Play Market app and log in with a Google ID. Restart to try to reconnect. Also, you can touch this icon to manually synchronize all data with the back office.

Receipt Editing

After selecting an editable line item on the receipt portion of the screen, the edit screen will be displayed.
To cancel this screen, touch the "Cancel Edit" button:

To add to the quantity of an item, touch the Add button:

To delete the selected line item from the receipt, touch the Delete button:

Main Register Screen

Pressing the Menu key on your device, or touching the menu icon (shown below) from the main screen will show a menu with [Maintenance], [Screen Help], [Help], and [About] menu. On smaller screens, the menu will show up on the upper left and won't have a title bar to save screen space.
Connected Icon

[Maintenance] will display the maintenance screen to define the Registroid. Pressing the [Back] button or touching the Title icon on each screen will return the user to the main register screen.
[Screen Help] displays a graphical screen overlay describing the areas of the register screen.
[Help] displays this screen.
[About] displays the Registroid version information, contact information and social network links.

Main Screen Icons

Network Status	Indicates connected status to the Cloud servers. Green checkbox is good, yellow exclamation is not connected
Clerk Status	Indicates if the clerk is logged on. A red minus is not logged on, otherwise the clerk name is displayed. Touch the Clerk Status icon to display the clerk logon screen
Remote Display 1 Status	Indicates connected status to the Remote Display 1. Green checkbox is good, yellow exclamation is not connected. Touch the Remote Display status to retry communication
Remote Display 2 Status	Indicates connected status to the Remote Display 2. Green checkbox is good, yellow exclamation is not connected. Touch the Remote Display status to retry communication
Bluetooth Scanner Status	If displayed, the Bluetooth scanner is not connected. Touch the icon to retry the connection.

Displays the Current Totals and History of all Sales
The system keeps 2 sets to totals that are named "Shift" and "Daily".
These totals are added to for each sale, and keep getting added to until zeroed. When you zero a set of totals, all of the totals for that set are copied to a new History set and labeled for the period and date. The totals for that set are then zeroed.
The data MUST be zeroed at each end of period, such as "End of Shift", "End of Day", etc.
The sales data can also be displayed on the back office reports menu, in "Sales Reports".

Report Type:
Totals are current period-to-date, and need to be zeroed for every period. History is Total data that was zeroed.
Zero:
Not checked = just display a report of the totals, Checked = Zero the totals and add them to History for the period displayed in the Report Type
Export:
Saves the data in a .CSV file
Email:
Emails the report. This will open the email client screen and allow you to enter an email address to send the report to.
Print:
If you have a receipt printer defined, checking this will print the report to the receipt printer.

Defines the keyboard for the main register screen. The keyboard can be scrolled left and right, up and down to add more keys.

Clear: 1. Clears the entered amount. 2. Clears a displayed error. (To re-display the error, press the [ERROR] text in the status display)	Backspace: [<=] Removes the last number entered from the display.	Quantity: & key Multiplies the next entered sale by the quantity entered. For items, just enter a number before pressing the item key.
Void: Voids a previously entered line item of the sale. & & [Dept] or & [Item] or & & & [Item] The line item of the sale being voided must match a previously entered line item exactly.	Void Transaction: [Void Trans] Voids the entire entered transaction. Individually voids each entered sale.	Delete: [Del] Deletes the last entered sale.
Dollar Discount: #+[$ Discount] Subtracts the entered amount from the sale. Must be less than the subtotal.	Percent Discount: #+[% Discount] Subtracts the entered amount * 100 from either: the last item if the last key wasn't [Subtotal] or the subtotal amount if the last key was the [Subtotal]. If display shows 0.10, then discount is 10%	Return: [Return] + [Item] or [Return] + Scan Will return the item back into inventory and subtract the amount from the total.
PLU:#+[PLU] Sells an item based on the entered PLU number. The PLU number must match a item's ScanID/PLU code. [PLU] without a number entry will display the Item Search screen. Enter a description or Scan ID to look up an item. Press the [OK] button to sell the item.	Inquiry:[Inquiry] + [Item] or [Inquiry] + Scan or [Inquiry] + # + [PLU] Displays an item summary screen for the entered item.	Percent Add : #+[% Add] Add the entered amount * 100 from either: the last item if the last key wasn't [Subtotal] or the subtotal amount if the last key was the [Subtotal]. If display shows 0.10, then added amount is 10%
Customer: [Customer] Displays the Customer lookup screen	Reprint: [Reprint] Reprint (or print for the first time) the receipt to the receipt printer.	Text: [Text] A text entry prompt is displayed to enter the text for the sale. This can be the customer's name, an item modifier, etc. This text entry will be printed on the receipt. Any number of text entries can be performed.
Cash: or & Finalizes the sale for cash payment. If no amount is entered, the total amount is used to finalize. If an amount is entered: - If less than the total, an additional amount will be required to complete the sale. - If more than the total, the change amount is displayed.	Credit: or & Finalizes the sale for credit payment. Unlike the Square key, no credit authorization is performed. If no amount is entered, the total amount is used to finalize. If an amount is entered: - If less than the total, an additional amount will be required to complete the sale. - If more than the total, an error is displayed. Change cannot be given on charge sales.	Square: or & In the recent update, Square has removed our ability to interface with their app. You can create a new tender button that can run an external app. How to set up credit card external app support.
or & Finalizes the sale for using the customer's Gift Card. If no amount is entered, the total amount is used to finalize. If an amount is entered: - If less than the total, an additional amount will be required to complete the sale. - If more than the total, the change amount is displayed. If the amount remaining on the Gift Card Balance is less than the Tender Total, and addition tender will be required to complete the sale.	Scan: [Scan] Pressing the [Scan] key will run the Barcode Scanner app. Scan the item to sell it. Press the [Back] key to exit the scanner app without scanning.	Tender X: [TenderX] or $+[TenderX] User defined tender key. The name will be replaced by text entered in the "Defaults" menu. Tender 3 and Tender 4 can have external apps assigned to them to run when touched.
Automatically presses the sequence of keys defined in the macro definition (see below). The name displayed is the macro name defined.	Open department key. Enter an amount to directly sell an untracked item to that department. If not amount is entered, an Item Lookup by Department screen is displayed, showing all items under that department (see below).	Email Receipt: [Email Receipt] After pressing this key, the customer lookup screen will be displayed. Search for or enter new customer information, including the email address. After pressing [OK], the email form will be displayed.

To add open department keys to the keyboard:
- Press the "Button Types" drop down on the upper left and select "Departments".
- Press the "Available Keys" drop down to select a key, Select "Taxable Items".
- Scroll the keyboard and press a blank key to add the key to the keyboard.
To delete a key, simply press that key, then press the [Delete] key. That key will then be added in the "Available Keys" drop down.
To add a Macro key, select "System Keys" from the Button Types, then select "Macro" from the "Available Keys" and select where you want the Macro key.
- Press the Macro key in the keyboard section, and the Macro key define will be displayed.

- To define a "$20 Cash" key:
- Press the "Macro" text entry, then delete the word "Macro" and type "20 Cash". Press the [Back] button on the keyboard to hide the keyboard.
- Scroll the keyboard if you need to, and press "2" "0", "00", and the "Cash" buttons.
- Press the [Finish] button the complete the macro key define.

To add an item key:
- Press the "Button Types" drop down and select "Items"
- Select the item you want to add from the "Available Keys" list. (Note: Only items not already defined on the keyboard are on the list)
- Press a blank key where you want to place this item.

Keyboard Button Define screen

The Keyboard Button Define screen is access from the menu button or menu icon on the Keyboard Define screen.
This allows you to define the key button size, text size and text color.


Keyboard Define Screen	Keyboard Button Define screen

Item Lookup by Department screen:

If no number is entered before pressing an Open Department button, a listing of all items under that department will be displayed, along with their picture.
Simply touch the image (or blue area if no image is defined) to sell the item.
If there are multiple pages, indicated by the page indicator on top of the screen, simply swipe left or right to page the display.

Maintenance Menu PIN:
The PIN number users must enter to gain access to the Maintenance menu. Any length number can be entered.
There is 2 ways to enter the PIN number:
1. Enter the PIN number on the numeric register keys before pressing the [Menu] button, then "Maintenance". If entered correctly, the maintenance screen will be displayed.
2. Press the [Menu] button, then "Maintenance". A prompt screen will be displayed. Enter the PIN number to gain access.
Enter "0000" to not require a PIN number for access to the Maintenance screen.
Require Clerk Login:
If checked, the clerk must enter their PIN number before starting a transaction. You can press the

clerk icon, or define a clerk button:

.
This option is also available in the System Data settings in the back office. Uncheck this option in the back office to disable required clerk PIN number on the register.
Automatically Synchronize Data?
If checked, the system will automatically synchronize data when information is saved, and send transaction detail at the end of every transaction.
Use Decimal Quantity:
Determines how the system will use the quantity entered. If checked, an entry of "2" (the display shows "0.02") will be a quantity of ".02". If not checked, an entry of "2" (the display shows "0.02") will be a quantity of "2"
Use GPS on History Note:
The GPS coordinates will be added to the History Report title.
Show item price if zero?
If unchecked, don't show the price of zero priced items. This is useful for item modifier type items that don't have a price, but should be displayed on the receipt.
Use Tender Popup Screen?
If checked, display the Tender Popup screen when the [Subtotal] button is pressed. Using this feature, you can choose to not have any tender keys on you keyboard definition.
Use Paged Keyboard?
If checked, the main keyboard will be paged left and right by swiping the screen. You can still scroll up and down for more keys. If not checked, swiping left or right will scroll the keyboard.
Lock Screen:
The screen can be locked in Landscape mode or portrait mode.
Cash tender Rounding Amount:
The amount to round cash tenders can be entered here as either ".05" or ".10". This is used in Australia and other countries.
Square Description/Email Receipt Subject
Enter the text that you want for the Square Description and the Email subject line.
Definable Tenders
These 4 tender descriptions correspond to the 4 definable tender keys that can be defined. These can be used for coupons, employee charges, etc.
Tender 4 also has an entry for Ext. App Name. This can be the full app name of an external name to run when tendering with Tender 4.
When the external app returns, touch the [Tender 4] button again to finalize the tender.
Contact support for help on entering an external app name.
Tax Display
Enter the word you want to use for when tax is displayed on the screen. Examples: TAX, VAT, GST, etc.
Terminal Name
Enter the name of this terminal. This data is used for the back office device list, and the detailed transaction list.
Google Analytics Acct #
This information can only be entered in the back office. From the back office, System Data screen, enter your Google Analytics account number (starts with "UA-").
Click for setup instructions.

This screen allows you to define devices such as a receipt printer and barcode scanner. See the Printer Help screen for more information on receipt printers.

Receipt Printer Model:
Select the model of the receipt printer you have. This selection will determine the Cash Drawer and Cutter escape codes defined.
Networked / Bluetooth Printer:
Select how your printer is connected. Receipt Printer IP Address:
Enter the IP address that you defined for your receipt printer. This must be in the form ###.###.###.### -- like 192.168.1.100
Bluetooth Printer Name:
After pairing your printer, select the name from the list of available Bluetooth devices. Press [Refresh] to refresh the list of devices.
# Of Columns:
The number of columns your printer uses in the default font. This is normally 40, but could be less on printers with narrower paper.
Drawer Code / Cutter Code:
Leave this as defined based on the printer you selected above. If you selected "User Defined", enter the decimal values of the codes, separated by commas. (27,112,0,25,250)
Set Color Code / Start Print Code:
Leave this as defined based on the printer you selected above. If you selected "User Defined", enter the decimal values of the codes, separated by commas. (27,112,0,25,250)
Print at start of sale:
This will be printed before the sales information is printed, and will always be right above the header line of the receipt.
Print at end of sale:
This will be printed at the end of the sales information. This will include the trailer message, AND the header message for the next receipt. The number of lines entered will determine how many are before the cutter (or tear bar) and how many are after. Normally 1 line of trailer message, 2 blank lines, and 5 or 6 lines of header information will align the cutter in the 2 blank lines. You will have to experiment to get best results. Be sure to [Save] your data before pressing the [Test Printer] button!
Send Drawer Open Command:
If checked, the system will send the open drawer code at the end of all sales.
Always Print Receipt:
If checked, the system will print a receipt at the end of every sale.
Bluetooth Scanner Name
Select the name of the Bluetooth barcode scanner that is already paired. Pair the Bluetooth devices in the Home->Settings->Wireless and network->Bluetooth screen
Refresh the list after changing the definition by pressing the [Refresh] button.
Remote Display (1) IP Address
Enter the IP Address of the Remote Display #1. Should be in the format of ###.###.###.###. This only works with the Registroid Remote app. The IP address of the Remote Display can be displayed by pressing the Menu button on the Remote Display app.
Remote Display (2) IP Address
Enter the IP Address of the Remote Display #2. Should be in the format of ###.###.###.###. This only works with the Registroid Remote app. The IP address of the Remote Display can be displayed by pressing the Menu button on the Remote Display app.
[Save] :
Saves the currently entered data. Be sure to save before pressing the [Test Printer] or [Test Scanner] buttons.
[Test Printer] :
Test the current data by printing a test receipt. Current data must be saved first.
[Test Scanner]
Starts the defined Bluetooth scanner and waits for a barcode to be scanned. When a barcode is scanned, the results are displayed on next to the [Save] button.
To work properly, only the bar code data should be displayed, not any control characters. If control characters are displayed, change the scanner to me in "Raw Mode" (See scanner instructions)
[Test Remote Display (1)][Test Remote Display (2)]
Send a test receipt to the selected remote display. An error is displayed if there is a problem communicating with the remote display tablet.

This screen allow inventory items to be changed. Items can only be added in the back office.
When items are added or changed in the back office, the data will be synchronized to all devices.
If an item is changed on a register device, that change will be synchronized to the back office.

Full Description:
This will be displayed on the receipt and in reports.
Short Description:
This will be displayed on the keyboard button. This should be the modifier of the item, i.e.: Large, Medium, Single, Double, etc.
Department:
This is the department the sales will be added to.
Price:
This is the single item price.
Tax status:
- Taxable (1-4) = Tax is not included in the price and will be added at the end of the sale.
- Taxable-Inclusive (1-4) = Tax is already included in the price and will be backed out when the item is sold. Tax will be added at the end of the sale.
- Nothing checked = Item is not taxed.
- Gift Card Pur. = This item is a Gift Card item that will add to the customer's balance. The Cost is the amount to add to the customer balance, the Price is the amount to charge.
Active:
If not checked, this item will not show on the Keyboard define Available Keys list for Item.
Image:
Image for the button on the register keyboard. Press the [Find...] button to search the device for the image you want.
Scan ID / PLU:
This is the ID to use to lookup the item when scanning.
Press the [Scan...] button to scan the code instead of entering it. If manually entering the number, be sure to add the preamble and checksum numbers at the beginning and end. This is also the number entered to use the [PLU] key in the register.
If a Bluetooth barcode scanner is defined, you can scan while on any field. The scan data will only be entered in this Scan ID field.
For random weight items (item with a scale generated barcode label), enter the item number you entered in the scale while defining the barcode.
Save button:
Press this to save the item to the database.
Adjustments button:
Displays the item adjustments screen. This screen is used to adjust item quantities. An item can be entered by partial description, or Scan ID, or scanned using the Bluetooth Scanner. Press the [OK] button will send the adjustment to the back office. (You must be online to perform this function)

These screens allow searching and maintaining customers and can be displayed in several ways:

Pressing the [Customer] key from the register screen. This allows you to find or enter customer information.
Pressing the [Email Receipt] key from the register screen. This will allow you to enter or find a customer's email to send the receipt to.
From the Maintenance 'Customers' tab.

The search screen allows searching by Last Name, Phone # or Email address. After entering 2 characters, a list of matching customers will be displayed. You may either select a customer from the list, or enter more characters to reduce the number of customers in the search list.
Pressing the [New] or [Edit] button will display the Customer maintenance screen. You can change or add customers, Import the customers from a text file, or Export customers to a text file.

Getting started

Receipt Editing

Main Register Screen

Main Screen Icons

Reports tab

Keyboard Define tab

Preferences

Devices tab

Inventory Items tab

Customers tab